Managing the Unexpected

Earlier this year, SpillConsult were fortunate enough to be asked by one of our customers in Australia to help their in-country team prepare for their exploration project, a single exploration well in the Carnarvon basin, offshore Western Australia. We were incredibly excited to be part of this project and after a productive kick-off meeting with the customer and other stakeholders, a 'gold-standard' training program of workshops and exercises was developed.

Then...COVID.

How could we deliver on the promise of best-in-class training without making the 18,000+ mile round trip again? We did what we do best and set to work on a solution. By applying our deep understanding of incident management, extensive 'in the field' experience and agile technological capability we were able to rapidly develop, test and deploy a virtual incident management platform to let us deliver a comprehensive package of training and exercising.

This was a big ask, but with a clear focus on the high-standards of our service and the newly developed platform we were able to help the team in Perth develop from emergency response novices to a team who are demonstrably capable to effectively manage a major incident.

While there truly is no replacement for face-to-face training, the experience has taught us to always challenge ourselves and innovate whenever the opportunities arises. 

 Managing the unexpected is our day-job after all.